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All Sweet Earth merchandise is unconditionally guaranteed. If you are not satisfied with your purchase for any reason, please fill out the form below or email us at


Damaged or Defective Items: 

Please hold on to the affected items and packaging they arrived in. You may be asked to hold on to these materials for 7 days in the event that the shipping company chooses to inspect them for claim purposes.


Returns can be sent to:

Sweet Earth 

258 A Street, #469

Ashland, OR 97520 USA

 541 631 1343

Order # ___________


Any shipping fees associated with making returns or exchanges are the responsibility of the customer and will not be refunded.

Sweet Earth is not responsible for shipping fees or lost returns. We accept and process all merchandise returns that are accompanied with an original packing list and arrive in good condition.

Refund process

A refund will be credited back to your original method of payment, and will post approximately 2-3 business days after processing date. All orders are refunded in US dollars. In the event that your original method of payment is no longer functional, store credit will be issued to your account for future use.

Fill out the form below to get in touch with Sweet Earth